Senior Product Designer, Messaging

Design and refine user experiences for Braze's Canvas and Campaign orchestration tools, ensuring marketers can create sophisticated customer engagement workflows. Collaborate with cross-functional teams to translate complex messaging logic into clear user experiences.

Responsibilities

• Design and refine user experiences for Braze's Canvas and Campaign orchestration tools
• Collaborate closely with product managers, engineers, UX researchers, and fellow designers across the Orchestration Division
• Conduct user research and usability testing to validate design decisions
• Create high-fidelity prototypes and detailed interaction specifications
• Contribute to and evolve Braze's design system

Requirements

• 5+ years of product design experience with a strong foundation in designing complex digital products
• Demonstrated experience working within established design systems and understanding how to balance consistency with innovation when designing for enterprise software environments
• Systems mindset, naturally thinking about how individual features connect to create cohesive user experiences
• Experience with user research and evidence-based decision making
• Strong craft skills across interaction design, visual design, and prototyping

Key Skills

• Product design experience
• Interaction design
• Visual design
• Prototyping
• User research
• Evidence-based decision making

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave