Product Designer (Exports Squad)

The Product Designer will focus on designing and evolving the internal application for international warehouses, ensuring exceptional user experiences for warehouse associates. Responsibilities include understanding warehouse operations, conducting research, creating design artifacts, and collaborating with engineering teams.

Responsibilities

• Gain a deep understanding of our warehouse operations, their needs, and designing solutions to improve efficiency and increase profitability
• Conduct qualitative and quantitative research to identify user pain points and needs
• Create customer journey maps, user flows, wireframes and interactive prototypes
• Conduct usability testing to validate the effectiveness of the design
• Create designs that meet user, business and technical requirements
• Collaborate and consult with engineering team and stakeholders to ensure that design solutions are feasible and scalable
• Contribute to shaping the product roadmap for the warehouse app
• Supporting other squads with ad hoc projects, if capacity allows

Requirements

• 3+ years of experience in UX/UI or Product Design
• Solid understanding of the design thinking process & methodology
• Familiar with the use of a design system and design tools, such as Figma
• An interest in warehouse operations and shipping logistics
• Some experience of, or interest in, service design; designing not just UI solutions, but also designing processes to ensure the seamless flow of packages across the physical warehouse floor
• Ability to gather and integrate user feedback into designs through moderated and unmoderated testing
• Problem-solving and analytical: Your design approach is driven by data
• Ability to communicate design decisions effectively in English and demonstrate good UX writing

Key Skills

• UX/UI design
• Product Design
• Design thinking
• Figma
• Design systems
• Service design
• User research
• Usability testing
• UX writing

Benefits

• Competitive Equity Package: Earn more than just a competitive salary
• Generous Vacation Policy: We think time off is essential… and we encourage it!
• Complimentary Meal Benefits: Fuel your day with a daily meal allowance delivered as Zomato digital coupons—fresh, tasty options right at the office
• Duvet Day: Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!
• Mental Health Day: You deserve a day off! A chance to recharge and enjoy ‘Me Time’
• 4 weeks of ‘Work from Anywhere’: Whether you’re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture!
• Professional Development: We’re here to help you hit your career goals to help get you where you want to be