Sr UX Designer (US Benefits)

The Sr. UX Designer will handle projects across multiple products and be accountable for the delivery and success of the product’s user experience. They will collaborate with the Product Management team to create solutions through user research, ideation, and design.

Responsibilities

• Develop a strong understanding of our users’ experience through our suite of products, and explore the needs and motivations of our target users
• Strategize with stakeholders across multiple functions to identify and understand the impact of potential problem spaces
• Collaboratively lead discovery with Product Management partners via mixed-methods research to acquire attitudinal and behavioral user data, synthesize and analyze results with related research efforts to deliver meaningful insights
• Explore solutions in conjunction with stakeholders, creating one or more of the following artifacts: user flows, experience maps, journey maps, wireframes, and prototypes
• Own workstreams from strategic planning through design hand-off, post-release testing, and research

Requirements

• 7+ years of experience in UX, preferably in commercial software and enterprise environments.
• Excellent communication, facilitation, problem-solving, reasoning, and analytical skills
• Excellent understanding of user experience research methodologies and design principles
• Proficiency in creating prototypes using tools such as Figma, Balsamiq, Miro, etc.

Key Skills

• Insurance industry or Insurance technology experience
• Ability to quickly learn and adapt to new technologies and techniques – e.g., AI, Machine Learning, etc.

Benefits

• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday