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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
Senior Product Designer (NY)
Complex • New York, United States of America 🇺🇸
Co-lead UX strategy and execution while translating business goals and customer insights into seamless digital shopping experiences. Collaborate with various teams to enhance user satisfaction and business performance through thoughtful design solutions.
Responsibilities
- Co-lead UX strategy and execution
- Translate business goals and customer insights into seamless digital shopping experiences
- Collaborate closely with Product, Engineering, and Marketing teams to drive design solutions
- Design thoughtful experiences that reduce friction, increase conversions, and reflect the brand’s voice and values
- Create wireframes, high-fidelity mockups, interactive prototypes, and detailed design specs
- Work with data analysts, researchers to validate ideas and refine designs based on user feedback and behaviors
Requirements
- 5-7 years of professional design experience at a software company or a design agency
- Experience in utilizing design tools (e.g: Figma, Adobe Illustrator, Photoshop) in an iterative software development environment
- Passion to drive design-centered changes and improvements to user experiences
- Deep understanding of user behavior in online shopping, checkout flows, product discovery, and conversion optimization
- Experienced in creating intuitive, scalable interfaces across web, mobile and app, with strong attention to hierarchy, usability, and accessibility
Key Skills
- Proficiency in Figma, Sketch, and Adobe XD
- Strong portfolio demonstrating end-to-end UX solutions for complex eCommerce problems
- Confident communicator who can present design rationale clearly to stakeholders
- Knowledge of front-end technologies (HTML, CSS, JS) and their impact on design
Benefits
- Best in class health, dental, and vision insurance
- Healthcare FSA Dependent Care FSA Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
About Complex
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Whether through video, long-form text, or social media, Complex tells stories of streetwear and style, music, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce. Complex's strategic partnership with Universal Music Group delivers unparalleled experiences and exclusive collaborations to passionate music fans. Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. If you want to be part of what's next and bui
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