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"The details are not the details. They make the design."
— Charles Eames
You will shape the end-to-end experience across both provider and patient journeys, streamlining clinical workflows and refining consumer touch points. Additionally, you will lead the design of the AI-powered clinical platform and own the cross-platform experience.
Responsibilities
- Develop a deep understanding of both clinical & patient needs
- Lead the design of our AI-powered clinical platform
- Own the cross platform experience in areas where clinicians & patients interact
- Leverage cutting edge tools to quickly prototype and iterate on innovative 0→1 experiences
- Collaborate closely with product and engineering teams, driving design decisions with data
Requirements
- 5+ years of consumer-focused product design experience
- Strong skills in rapid prototyping and iterating new product experiences from scratch (0→1)
- Demonstrated ability in working cross-functionally to inform and validate design decisions
- Comfort navigating ambiguity and working autonomously to take ownership of broad initiatives
Key Skills
- Strong skills in rapid prototyping and iterating new product experiences
- Demonstrated ability in working cross-functionally to inform and validate design decisions
- Comfort navigating ambiguity and working autonomously
Benefits
- Impact: Contribute to groundbreaking, AI-driven healthcare experiences
- Growth: Significant opportunities for broad ownership and professional development within our rapidly scaling startup
- Compensation: Competitive salary and equity
- Benefits: Comprehensive healthcare, vision, and dental
About Counsel Health
Counsel Health is an AI-enabled virtual care company that combines medical AI with in-house physicians to deliver immediate, personalized guidance for nearly any medical concern. Built with enterprise-grade safety standards and AI safety guardrails, Counsel partners with health plans, employers, and ecosystem partners to provide a modern, physician-supervised front door to care that significantly improves member access to care while ensuring clinical quality. By replacing outdated access points like nurse advice lines and legacy telehealth, Counsel helps organizations reduce high-cost claims, increase utilization of existing benefits, and improve engagement, all while delivering care that is reliable, cost-effective, and scalable.
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