The Graphic Designer will promote brand awareness and maximize revenue through effective sales techniques while maintaining guest loyalty. Responsibilities include answering guest inquiries, scheduling tours, and ensuring compliance with company policies.
Responsibilities
- Promote awareness of brand image internally and externally
- Use sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott
- Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event
- Encourage guests or callers to purchase or schedule preview package sales/tours
- Explain details and requirements related to attending a sales presentation to potential owners
- Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets)
- Answer guest questions about property facilities/services
- Receive, record, and relay messages accurately, completely, and legibly
- Follow all company policies and procedures
- Maintain confidentiality of proprietary information
- Protect company assets
Requirements
- High school diploma or GED equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
Key Skills
- Sales
- Customer service
- Communication
- Problem-solving
About Careers At Marriott
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves fr
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