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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Senior UX Designer, Amazon Delivery Experience
Amazon • Bellevue, United States of America 🇺🇸
Lead end-to-end UX design for digital products, including self-service tools and insights dashboards. Collaborate with product managers and engineers to simplify complex financial processes into intuitive interfaces.
Responsibilities
- Lead end-to-end UX design for digital products including self-service tools, insights dashboards, and auditing interfaces
- Evaluate design performance through user research, usability testing, and performance metrics
- Explore and integrate AI: identify opportunities to use AI in work processes and product features to unlock innovation and strategic thinking
- Collaborate strategically with partners in planning cycles
- Simplify complexity and translate complex financial processes into glanceable, obvious interfaces
Requirements
- 6+ years of design experience
- Have an available online portfolio
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Experience in delivering design solutions for projects of large scope and complexity
Key Skills
- User research
- Usability testing
- Performance metrics
- AI integration
Benefits
- Equity
- Sign-on payments
- Other forms of compensation
- Full range of medical, financial, and/or other benefits
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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