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"Design is where science and art break even."
— Robin Mathew
The Product Designer will analyze user needs and map workflows to identify inefficiencies. They will design intuitive interfaces and collaborate with product managers and engineers to ensure high-quality implementation.
Responsibilities
- Analyze user needs through interviews, workshops, and shadowing sessions with both internal teams and end customers
- Map workflows and pain points, identifying inefficiencies and opportunities across processes like policy management, support interactions, and underwriting flows
- Design clear and intuitive interfaces that simplify complex tasks such as reviewing documentation, managing customer cases, or supporting operational decisions
- Create wireframes, interactive prototypes, and mockups to test and validate solutions early with real users
- Collaborate closely with product managers and engineers to ensure high-quality implementation aligned with business and user needs
- Contribute to a scalable and consistent design system, creating reusable components and patterns that support complex operational environments
- Ensure accessibility and usability, following UX best practices and internal guidelines
- Run user testing and gather feedback after each release to continuously refine and improve experiences
- Translate usage data and metrics (e.g., error rates, completion times, frequency of use) into actionable design decisions
- Refine visual design, ensuring clarity, consistency, and modern aesthetics across all touchpoints
Requirements
- Experience: in product design, preferably in product companies
- Portfolio: A portfolio that demonstrates deep expertise in UX/UI designs, design thinking, creation of user flows with variable complexity
- Data mindset: Comfortable reading analytics dashboards, understanding funnels and translating data into actions
- Tools: Proficiency in Figma (Auto Layout, Variants, Tokens, Component Libraries)
- Accessibility: Awareness of accessibility standards (WCAG) and ability to design components and patterns that meet those standards
- Collaboration: Strong communication skills and ability to collaborate with developers, product managers and stakeholders to ensure product quality
- Continuous Learning: Curiosity for exploring new design methods, product improvements, and cross-functional collaboration
- Language: Fluency in English is required
Key Skills
- UX/UI design
- Design thinking
- Figma
- Prototyping
- Accessibility
- Collaboration
- Communication
Benefits
- Hybrid working, with a mix of home and office days
- Up to 30 days per year, work from anywhere
- Access to learning resources, mentorship and a growth plan tailored to you
- Private healthcare, gym discounts, wellbeing programs and mental health support
About Prima
Launched in 2015, Prima became the market leader in the online motor sector in Italy in 2020, redesigning and digitalising the entire insurance value chain by building its own technology platforms from scratch, based on a cutting-edge tech stack and advanced data analytics capabilities. Prima was backed by some of the world’s most prestigious financial institutions. Goldman Sachs and The Blackstone Group invested in 2018, in what was at the time the largest venture capital round ever raised in Italy. The Carlyle Group joined the shareholder base in 2022. All these investors exited in November 2025, when Prima became part of the AXA Group. In 2021, Prima launched its Home and Family product and embarked on a journey to become a one-stop shop for customers looking to purchase insurance products. In 2022, Prima began its international expansion: we now have a team of more than 100 professionals in London and over 90 in Madrid, driving growth in both the UK and Spanish markets. 💻 http
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