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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Lead the full design process from discovery to polished UX and UI, focusing on Product Led Growth-driven experiences. Collaborate with cross-functional teams to define user journeys and optimize design decisions using data and research.
Responsibilities
- Lead the full design process from discovery and concept validation to polished UX and UI.
- Design Product Led Growth (PLG)-driven experiences that boost activation, retention, and monetization.
- Collaborate closely with Product, Growth, and Engineering to define and iterate on the user journey.
- Use data, research, and experimentation to validate and optimize design decisions.
- Build and maintain a consistent, scalable visual language across the product.
- Work with Marketing to create in-product experiences that support growth goals.
- Leverage AI tools throughout your workflow to design, validate, and ship faster.
Requirements
- 5+ years of experience designing SaaS B2B that excel in PLG products.
- Strong product thinking and the ability to connect user needs with business goals.
- Excellent UX and visual design skills with attention to detail.
- Entrepreneurial mindset, flexible, pragmatic, and able to thrive in ambiguity.
- A collaborative team player with fluent English.
Key Skills
- Strong product thinking
- UX and visual design skills
- Entrepreneurial mindset
- Collaboration and teamwork
- Fluent English
Benefits
- Be part of a startup team inside SysAid, backed by experience, resources, and global reach.
- Shape the product experience from zero to launch.
- Work with talented people who move fast, learn fast, and use AI to push creativity and impact further.
- Enjoy the freedom and ownership of a startup designer with the stability of a global company.
About Sysaid Technologies
Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.
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