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UX Designer

Desjardins β€’ Montreal, Canada πŸ‡¨πŸ‡¦

Full-time

As a UX Designer, you will define and enhance the user experience for members and clients across various digital platforms. You will lead stakeholders in development projects and strategic initiatives to deliver user-focused solutions.

Responsibilities

  • Ensure the identification of opportunities to improve the member and client experience
  • Lead efforts to define the user journeys and the desired user experience within the sector of activity
  • Ensure the design of mock-ups, user personalities, functional specifications and information architecture
  • Ensure the creation of experiments and perform solutions testing to understand digital client behaviours and improve platform performance
  • Conduct trend monitoring, target opportunities for improvement by anticipating organizational impacts and develop practices in terms of digital design and user-focused design
  • Conduct and ensure that co-creation runs smoothly between the UI, product management and IT development teams

Requirements

  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience
  • Knowledge of French is required

Key Skills

  • Action oriented
  • Complexity
  • Customer Focus
  • Differences
  • Innovation
  • Interpersonal Savvy
  • Nimble learning

Benefits

  • Competitive salary and annual bonus
  • Four weeks of flexible vacation starting in the first year
  • Defined benefit pension plan
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

About Desjardins

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

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