Senior UX designer - B2C / Overleaf

The Senior UX Designer will be responsible for understanding complex problems in the productivity space and supporting end-to-end researcher workflows. This includes crafting impactful AI-supported experiences and leading the product discovery process.

Responsibilities

• User Focus: Craft impactful AI-supported experiences for individual researchers.
• Workflow Design: Support end-to-end researcher workflows, focusing on problems related to search and discovery, academic writing, and knowledge management.
• Discovery Leadership: Own the product discovery process, leading to actionable insights.
• Research Execution: Independently conduct qualitative and quantitative product discovery activities and facilitate co-creation workshops with senior stakeholders, leading to data-informed design decisions.
• Collaboration and Clarity: Partner and efficiently collaborate with Product, Engineering, and Marketing peers in cross-functional squads.
• Design Execution: Produce engineering ready systematic design using modern tools, rapidly prototype, co-create, and iteratively evaluate product experiences that are pragmatic and simple.

Requirements

• Experience in delivering strategic and impactful UX work on complex SaaS web applications in productivity, AI, or scientific domains.
• Proficiency in a range of generative and evaluative user research methods, including usability testing, user interviews, surveys, and analytics analysis, along with the ability to select the right method for the research question.
• Ability to own an end-to-end human-centred design process, from discovery to impact evaluation, working independently or in partnership with other designers.
• Curiosity and interest in agentic experiences and leveraging AI within design, in a responsible manner.
• Ability to do rapid interactive prototyping in modern design tools (e.g., Figma) and a firm understanding and application of accessibility standards (WCAG 2.2AA).
• Clear visual communication and storytelling skills to communicate design rationale to the team and leadership.

Key Skills

• Experience in delivering strategic and impactful UX work on complex SaaS web applications
• Proficiency in a range of generative and evaluative user research methods
• Ability to own an end-to-end human-centred design process
• Curiosity and interest in agentic experiences and leveraging AI within design
• Ability to do rapid interactive prototyping in modern design tools