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Lead/Principal Product Designer, Agentforce Platform

Salesforce • Palo Alto, United States of America 🇺🇸

Onsite $167,300 - $278,600 Full-time Lead/principal

As a Lead/Principal UX Designer for Agentforce, you will shape how Employee Agents interact within Salesforce. You will define communication patterns and collaborate with teams to create scalable agent experiences.

Responsibilities

  • Pioneer agent interaction patterns and define how autonomous agents communicate, coordinate, and collaborate with humans and each other
  • Prototype to learn and validate, using tools from Figma to AI-driven environments
  • Design for scale and coherence, crafting interaction models and patterns that work across Salesforce, Slack, and the entire platform

Requirements

  • 8+ years of experience as a Product/UX Designer
  • Strong portfolio showcasing web and/or mobile application designs, ideally within enterprise software or SaaS
  • Success working collaboratively in matrixed organizations and partnering across design, product, engineering, and executive stakeholders

Key Skills

  • UX design
  • Interaction design
  • Prototyping and design tools (Figma, AI-driven environments)
  • Design systems, accessibility, and design operations at scale

Benefits

  • Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program

About Salesforce

We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/

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