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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Lead end-to-end design from discovery through delivery for AER initiatives. Produce and maintain artefacts and align teams through workshops.
Responsibilities
- Lead end-to-end design from discovery through delivery for AER initiatives
- Produce and maintain artefacts (flows, wireframes, prototypes) and align teams through workshops
- Use qualitative and quantitative insights to inform decisions, mentor junior designers
- Champion accessibility and quality across customer touchpoints
Requirements
- Expertise in human-centred design, product strategy, and structured design thinking
- Strong Figma skills: user flows, wireframes, hi-fi screens, and interactive prototypes
- Ability to translate business requirements and research insights into clear design solutions
- Skilled facilitator for workshops/co-design; clear communicator with stakeholders
- Advocate for accessibility and inclusive design; awareness of risk and AI considerations
Key Skills
- Human-centred design
- Product strategy
- Structured design thinking
- Figma skills
- Workshop facilitation
- Communication
- Accessibility and inclusive design
Benefits
- Flexible, hybrid work options to support balance and impact
- Learning & career growth through chapter communities, mentoring, and curated development pathways
- Wellbeing support including mental health resources and access to community/volunteer leave
- Inclusive leave policies and supportive parental frameworks
About Commonwealth Bank
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
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