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"The details are not the details. They make the design."
— Charles Eames
Product Designer, Design Systems
Betterhelp • Mountain View, United States of America 🇺🇸
BetterHelp is seeking a Contract Design System Designer to lead the creation of an AI-compatible design system and product blueprint, establishing foundations for scalable and consistent design across digital experiences.
Responsibilities
- Audit existing design assets and component usage to identify gaps and redundancies
- Build a unified, scalable Figma design system, with tokens, variables, and AI-ready structure for future automation
- Define foundational elements, typography, color, spacing, iconography, accessibility, with documentation for consistent use
- Prepare the system for localization and internationalization, ensuring components adapt seamlessly to new markets
- Introduce processes and frameworks that keep the design system aligned as the product evolves quickly
- Create and maintain a comprehensive product blueprint capturing key user flows (onboarding, payments, navigation, etc.)
- Bring together fragmented files and flows into a single source of truth, establishing a full picture of the current experience
- Partner with cross-functional stakeholders to identify missing areas and progressively document them
- Partner with engineers to ensure system components map cleanly to code (e.g., React libraries or design tokens)
- Work closely with designers to drive adoption and streamline workflows
- Provide clear documentation, usage guidelines, and best practices to enable system scalability
- Structure the design system for AI-enhanced workflows (e.g., Figma Make AI, generative component creation, and tokenized design)
- Identify opportunities for automation and AI integration within design ops, documentation, and localization workflows
Requirements
- 3–6 years in Product or UX/UI design, with direct experience building or maintaining a design system from zero (0→1)
- Comfortable navigating fast-moving teams and incomplete product documentation, you bring order and clarity to evolving systems
- Skilled in componentization, design tokens, auto-layout, and variables within Figma
- Comfortable partnering with front-end engineers to ensure design–dev alignment
- Experienced in creating structured documentation and scalable guidelines
- Curious and proactive about AI integration in design tools and workflows (Figma Make AI, design tokens, automation)
- Familiar with building systems that support multiple languages and regions
Key Skills
- Componentization
- Design tokens
- Auto-layout
- Variables within Figma
- Partnership with front-end engineers
- Structured documentation
- Scalable guidelines
- AI integration in design tools and workflows
Benefits
- The chance to build something that changes lives – and that people love
- Free BetterHelp accounts for all team members
- An awesome community of co-workers
About Betterhelp
BetterHelp is on a mission to remove traditional barriers to therapy and make mental health care more accessible to everyone, with a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders.
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