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"Good design is obvious. Great design is transparent."
— Joe Sparano
Senior UX Researcher
Microsoft • Redmond, United States of America 🇺🇸
You will conduct UX research and design thinking activities, collaborating with Microsoft customers and partners to inform product strategy. Your role will involve creating insights from user behavior and trends to drive product innovation.
Responsibilities
- Use sense-making and apply statistical analysis to distill data for a product, product line, or service
- Conduct research that defines the customer in order to inform product strategy
- Study the entire funnel to gain insights into user behavior and understand churn and the reason for a product, product line, or service
- Collaborate in cross-disciplinary research efforts
- Work directly with Microsoft customers and partners, consulting on UX research best practice
Requirements
- Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, or related field AND 1+ year(s) User Experience Research experience
- OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, or related field AND 3+ years User Experience Research experience
- Ability to meet Microsoft, customer and/or government security screening requirements
Key Skills
- UX research
- Human-Computer Interaction
- User experience design
- Statistical analysis
- Cross-disciplinary research
Benefits
- Base pay range for this role across the U.S. is USD $119,800 - $234,700 per year
- Certain roles may be eligible for benefits and other compensation
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
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