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"Design is not for philosophy it's for life."
— Issey Miyake
The Product Designer will work with the Core Product Experience team to enhance the user experience and collaborate with various teams to deliver impactful design solutions. They will be involved in the entire product development process, from brainstorming to final design tweaks.
Responsibilities
- Working with the Core Product Experience team on the end-to-end experience
- Collaborating closely with other teams across Front to enable users to deliver exceptional service
- Designing product experiences across various platforms
- Collaborating with Product Managers, Engineers, Data, and Customer Support to define project requirements
- Understanding and representing users in product decisions
- Designing and communicating vision to the team using mock-ups, documentation, and prototypes
Requirements
- 5+ years of experience building and shipping world-class products across various platforms
- A portfolio of design projects that shows an understanding of design process and strong UI/UX skills
- Low ego and an eagerness to give and receive constructive feedback
- Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering
Key Skills
- UI/UX design
- Design systems
- User research
- Prototyping
- Collaboration and communication
- SaaS, B2B, or complex technical systems experience
Benefits
- Competitive salary
- Equity
- Private health insurance
- Paid parental leave
- Flexible time off policy
- Mental health support with Workplace Options
- Family planning support with Maven
- $100 per month Lifestyle Stipend
- Wellness Days
- Winter Break
About Front
Front is the AI-powered customer service platform that helps companies deliver smarter, safer automation without sacrificing quality. We put humans in control of AI to ensure every customer interaction is handled by the best resource, whether that’s AI, a human agent, or both. More than 9,000 companies, including Uber Freight, Navan, and Stripe, trust Front to scale exceptional service, streamline team collaboration, and gain insights that improve customer experience every day.
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