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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
Senior Product Designer (Growth Enablement)
Heliosx • London, United Kingdom 🇬🇧
Own and lead the end-to-end design process for complex product initiatives, ensuring alignment with business strategy. Collaborate with cross-functional teams to launch and scale services, ensuring customer confidence in their healthcare journey.
Responsibilities
- Own and lead the end-to-end design process for complex, ambiguous product initiatives
- Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts
- Partner with legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant
- Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences
- Champion the HeliosX Design System, ensuring it scales to meet the demands of our customer-facing features and services
- Collaborate closely with Product Managers, Engineers, and Researchers to shape roadmaps and embed design deeply into the development lifecycle
- Conduct UX audits and usability testing to continuously refine and improve the product
- Mentor designers across the team through critiques, coaching, and knowledge-sharing - fostering a culture of high performance, collaboration, and curiosity
Requirements
- 5+ years of experience designing digital products
- Proven track record in a Senior Product Designer or equivalent role
- Experienced in designing for global markets, with an understanding of localisation, international UX best practices, and regulatory healthcare constraints
- Skilled in human-centred design, discovery, and prototyping
- Strong visual and interaction design craft, with mastery of tools like Figma and a deep understanding of accessibility standards (e.g., WCAG)
Key Skills
- Figma
- Human-centred design
- Discovery
- Prototyping
- Accessibility standards (e.g., WCAG)
Benefits
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pensions
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
About Heliosx
HeliosX is a digital health company committed to transforming healthcare by making it more accessible, effective, and trustworthy for everyone. Founded in 2013 by Dwayne D'Souza, the HeliosX Group began with a vision to simplify healthcare, recognising that while other industries had embraced convenience and speed, healthcare remained slow and complicated. We remove barriers to care by providing seamless access to the medications people need—no trips to the doctor, no waiting in pharmacy lines, and no added complexity. Our approach empowers customers to manage their health privately and conveniently. At the heart of each of our brands is an asynchronous telemedicine process removing bottlenecks, increasing access and improving efficiency through technology. Supported by a team of registered doctors and pharmacists, every treatment decision is guided by expertise, ensuring our customers receive safe and reliable care they can trust. With over 500 dedicated team members, we continue t
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