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"Good design is obvious. Great design is transparent."
— Joe Sparano
Senior Product Designer - AI Assistant & Conversational UX (Bangkok - Based, Relocation Provided)
Agoda • Chicago, United States of America 🇺🇸
Onsite Full-time Senior
Agoda is seeking a Senior Product Designer for AI and Conversational UX to lead the design of AI-driven chat and conversational experiences.
Responsibilities
- Design end-to-end conversational flows across chatbots, messaging UIs, voice interfaces, and contextual surfaces on web and mobile
- Translate AI and machine learning capabilities into user-centered features with clear, guided interactions
- Build interaction models, flows, and prototypes that communicate intent and optimize for speed, clarity, and trust
- Collaborate with AI/ML, product, and engineering to test, iterate, and scale new features
- Advocate for accessibility, usability, and design quality across all touchpoints
Requirements
- 6+ years of experience in product or interaction design
- Strong focus on conversational interfaces, chatbots, or AI-driven tools
- Data-driven mindset
- Portfolio showcasing end-to-end design work for messaging, chat, or AI-powered user flows
- Familiarity with Figma, prototyping tools, and user research methodologies
Key Skills
- Conversational interfaces
- Chatbots
- AI-driven tools
- Figma
- Prototyping tools
- User research methodologies
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more, with a diverse team of over 7,000 people from 90 countries.
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