Sr Content Designer (Virtual)

Sr. Content Designer to craft simple, compelling, and human experiences for users. The designer will guide and mentor junior content designers and influence the student experience effectively and collaboratively.

Responsibilities

• Lead and collaborate closely with UX designers and product leads to deeply understand user needs, influence design decisions, and align content strategies with business objectives
• Leverage the power of storytelling and conversation design practices to design, write, edit and test simple, yet compelling language that fits into the current UOPX brand and moves the brand forward in a way that helps users and teams meet their goals
• Define customer problem statements and create personas to craft engaging, humanized content that connects with customer needs
• Lead discovery methods and competitive analysis to help your product team build roadmaps for user testing and implementation

Requirements

• Bachelor's degree in Communications, English, Journalism, Human-centered Design
• UX Writing/Content Design Bootcamp preferred
• 6 years of experience as a Content Designer, UX Writer, or similar role
• Strong understanding of UX principles and experience translating user research insights into effective content strategies
• Strong understanding of user-centered content design, including the creation of microcopy, error messages, and notifications that drive user engagement and satisfaction

Key Skills

• UX principles
• Content design
• User research
• Storytelling
• Conversation design
• Figma
• Miro
• SEO strategies