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"Design is where science and art break even."
— Robin Mathew
Senior Product Designer - Dashboard and Internal Tools
Lithic • New York, United States of America 🇺🇸
As a Senior Product Designer, you will own the dashboard experience end-to-end, designing and refining experiences across various financial operations. You will partner closely with Product, Engineering, and Operations teams to shape product direction and establish design standards.
Responsibilities
- Own the dashboard experience end-to-end
- Design and refine experiences across transaction monitoring, card management, dispute management, customer support, onboarding, reporting & analytics, and financial operations
- Transform complex payment workflows and financial data into clear, actionable interfaces that serve both technical and non-technical users
- Create intuitive experiences that balance power and flexibility with ease of use—designing for for both enterprise customers and established startups scaling quickly
- Drive product strategy through design
- Partner with Product Managers and Engineering leads as a strategic voice in roadmap planning and feature prioritization
- Develop compelling product visions backed by user research, data, and business context
- Identify opportunities to improve user workflows, reduce operational friction, and increase dashboard adoption
- Connect business objectives to customer-centered design opportunities
- Deliver production-ready designs with exceptional craft
- Produce high-fidelity designs, prototypes, and specifications that align with our design system and technical constraints
- Work closely with engineers during implementation to ensure clear execution and thoughtful interactions
- Maintain design quality throughout the product lifecycle—from concept to shipped feature to ongoing refinement
- Contribute to design systems and standards
- Extend and evolve our design system to meet the needs of complex B2B workflows
- Create reusable patterns and components that accelerate delivery across teams
- Document design decisions and maintain clear specifications for cross-functional partners
- Collaborate across disciplines
- Work with our existing and signed customer programs to validate assumptions, test designs, and gather customer insights
- Partner with Lithic’s internal teams (Operations, Finance, Risk/Compliance, Partnerships, Solutions Engineering and Implementation) to understand internal workflows and pain points
- Present work regularly to leadership and incorporate feedback to refine solutions
- Contribute to a culture of critique, feedback, and continuous improvement within the design team
- Champion the user
- Develop deep understanding of business customers' needs—from platform developers integrating our APIs to operations teams managing card programs to executives analyzing performance
- Conduct user research, participate in customer calls, and synthesize insights to inform design decisions
- Balance competing priorities between different user segments and stakeholder groups
Requirements
- 5+ years of product design experience at a technology company, with a strong portfolio demonstrating end-to-end product work
- B2B or SaaS product experience, preferably in fintech, developer tools, data products, or complex enterprise software
- Systems thinking: Ability to design scalable solutions that work across multiple user types, use cases, and product areas
- Interaction design expertise: Strong command of user flows, information architecture, and designing for complex workflows
- Visual design craft: Keen eye for detail, skilled in typography, layout, color, and creating polished, professional interfaces
- Design tools proficiency: Expert with Figma or similar tools; comfortable with prototyping tools and techniques
- Communication skills: Articulate design rationale clearly to diverse audiences, from engineers to executives
- Collaboration mindset: Track record of successful partnership with product managers and engineers in an agile environment
- User-centered approach: Experience conducting user research, incorporating feedback, and iterating based on data and insights
Key Skills
- Systems thinking
- Interaction design expertise
- Visual design craft
- Design tools proficiency
- Communication skills
- Collaboration mindset
- User-centered approach
Benefits
- Health, vision, and dental insurance
- HSA Contribution Match
- Unlimited PTO
- 401(k) match
- Voluntary Life Insurance and AD&D
- 3% cashback on all Privacy purchases
- 12-weeks fully paid parental leave
- 5-Year Fully Paid 4-Week Sabbatical Program
- $50/month towards your commute
- Free lunch every Tuesday and Thursday
About Lithic
Lithic makes it simple to create payment cards to enable and control spending. Designed for developers, Lithic’s accessible building blocks reduce time to market, unlock new revenue streams and scale with your evolving business. Whether you’re creating payment cards for your customers, optimizing back-office operations, or simplifying disbursements, Lithic makes it easy to start without wading through lengthy MSAs or Sales demos. Pricing is simple, with no expensive monthly fees. Create your first card in minutes and use it right away. https://lithic.com
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