Staff Product Designer, Borrow Origination

As a Staff Product Designer, you will design member-first experiences for loan origination, focusing on reducing friction and improving clarity throughout the application process. You will collaborate with cross-functional teams to deliver seamless experiences that transform members' financial situations.

Responsibilities

• Use a design-thinking process to establish and execute vision for team initiatives
• Challenge the status quo, push innovation, and inspire teams toward a unified outcome
• Look holistically at members' end to end user journeys and develop a strategic vision on how to educate, guide them to the right lending product for their goals
• Lead end-to-end design for origination flows—from top-of-funnel education and pre-qualification to verification, document upload, and offer selection—across web and mobile platforms

Requirements

• 8+ years in product design/UX with a portfolio showcasing complex, high-stakes flows and measurable outcomes
• Strong written and verbal communication; able to articulate strategy and process and lead cross-functional alignment
• Experience partnering with Product/Engineering/Data to define product strategy and experimentation plans
• Fluency in using metrics to inform design and measure success

Key Skills

• Strong written and verbal communication; able to articulate strategy and process and lead cross-functional alignment
• Experience partnering with Product/Engineering/Data to define product strategy and experimentation plans
• Fluency in using metrics to inform design and measure success
• Expertise with modern design/prototyping tools (Figma; Adobe Creative Suite as needed)

Benefits

• Base pay range
• Comprehensive and competitive benefits