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"Simplicity is the ultimate sophistication."
— Leonardo da Vinci

Analyze user session recordings, heatmaps, and analytics to identify pain points and UX friction. Collaborate with the Growth Manager to design, prioritize, and run A/B tests and experiments.
Responsibilities
- Analyze user session recordings, heatmaps, and analytics to identify pain points and UX friction.
- Conduct competitor research to benchmark best practices and identify differentiation opportunities.
- Suggest and prioritize UX improvements across the entire customer funnel — from landing pages to onboarding to product engagement.
- Collaborate with the Growth Manager to design, prioritize, and run A/B tests and experiments.
- Work with Product, Growth, and Engineering teams to implement improvements.
- Continuously monitor results, validate hypotheses, and refine strategies based on data.
Requirements
- 2–4 years of experience in UX research, funnel analysis, growth optimization, or product analytics.
- Strong experience analyzing user behavior using session recording tools and web analytics.
- Ability to synthesize both qualitative and quantitative data into actionable insights.
- Experience collaborating with Product, Design, and Growth teams in a fast-moving environment.
- Strong understanding of conversion funnels, A/B testing, and iterative optimization processes.
- Excellent communication skills and the ability to advocate for the user while driving business outcomes.
- Proactive, entrepreneurial mindset — able to take ownership and drive projects end-to-end.
Key Skills
- Experience working on D2C SaaS or SMB SaaS.
- Background in behavioral psychology, customer journey mapping, or user onboarding optimization.
- Experience with CRO (conversion rate optimization) tools and frameworks.
Benefits
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities.
About Ruby Labs
Ruby Labs is a leading tech company that creates innovative consumer products across the health, education, and entertainment sectors. Our journey began in 2018 in London, UK, as a collaboration between two friends with extensive expertise in business, technology, and marketing. From the start, our vision has been to build a world-class tech company that develops category-leading products used by millions of users worldwide. We aim to create easily accessible platforms that offer engaging and valuable experiences across various aspects of people's lives. Since our launch, we've successfully brought seven consumer products to the global market, each addressing unique needs in health, education, or entertainment.
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