Senior UX Designer

The Senior UX Designer will take ownership of driving UX strategy and influence project direction while collaborating with various stakeholders. They will create best-in-class digital experiences and lead the analysis of user data to inform design decisions.

Responsibilities

• Take ownership to influence project strategy and be an evangelist for UX practices across the company
• Lead the production of design specs and other documentation as needed within all project timelines
• Create best-in class digital experiences based on client, business and technical inputs creating desirable and consistent journeys for users across multiple platforms, devices and channels
• Develop new concepts, storyboards, screen flows, detailed designs and interactive prototypes to clearly articulate solutions
• Lead the analysis and integration of user data and research findings to inform and validate design decisions
• Conduct market scans to identify trends and best practices in digital product design
• Conduct concept and usability testing to iteratively validate and improve design solutions and ensure usability standards are met
• Track user experience metrics and analytics, including reporting on the success of UX improvements
• Leverage AI tools and emerging technologies to enhance design processes, improve efficiency, and drive innovation
• Actively collaborate as part of a cross-functional agile team to ensure designs are feasible and implemented accurately

Requirements

• 5+ years of experience in user-centered digital design and user experience
• University degree or certification in User Experience, or equivalent work experience
• UX portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation
• Strong UI / visual design acumen with the ability to create visually appealing and intuitive interfaces
• Demonstrated experience with user research methods such as A/B concept and usability testing, and ability to interpret and synthesize findings
• Proficiency with current design and collaboration tools such as Figma, Jira, etc.
• Knowledge of accessibility standards (e.g., AODA, WCAG) and inclusive design practices
• Experience delivering design in agile, cross-functional environments

Key Skills

• User-centered design
• UX design
• UI design
• User research methods
• Accessibility standards
• Inclusive design practices
• Figma
• Jira
• AI tools and emerging technologies

Benefits

• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential
• Hybrid work model with in-office presence required 2-3 days per week
• Recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada
• Top-level certification, the Canada Order of Excellence for Mental Health at Work, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health