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Product Designer

Promise • Oakland, United States of America 🇺🇸

Hybrid Full-time Senior

As a Product Designer, you will shape design strategy and create end-to-end experiences that simplify complex workflows. You will also partner across the business to ensure high-quality product outcomes and mentor other designers.

Responsibilities

  • Shape design strategy for key product investments
  • Design end-to-end experiences
  • Prototype to learn
  • Evolve our design systems
  • Partner across the business
  • Raise the bar
  • Close the loop

Requirements

  • 8+ years designing complex, multi-surface digital products
  • A portfolio that demonstrates exceptional UI and interaction design, UX problem-solving, and simplification of gnarly, horizontal problems
  • Systems thinking and experience building/evolving design systems at scale
  • Prototyping and research fluency—from framing hypotheses to running lightweight tests and synthesizing evidence
  • Storytelling and influence—clear writing, crisp visuals, and the ability to move a room from ambiguity to alignment

Key Skills

  • UI/UX design
  • Interaction design
  • Design systems
  • Prototyping
  • Research
  • Storytelling
  • Influence

Benefits

  • 100% paid health coverage
  • Generous PTO and sick leave
  • Lunch, snacks, and coffee provided
  • Company retreats
  • Opportunities to travel and see the impact of your work
  • Hybrid work

About Promise

Promise provides a modern payment platform built for government. We transformed the inconvenient and time-consuming process of paying down government debt into something that any resident can use. Promise is easy to use on mobile devices, offering all payment methods, in the languages residents speak, and broken down into easier payment plans. We have a team working 24/7 to talk to residents and help them make their payments. This means residents pay off debt faster, the government gets more revenue, and the government works better for everyone. Promise is a financial services technology company. We build payment processing tools and services for government. Our team consists of technology and government experts from companies like Palantir, Stripe, and Google, and has raised over $50M from investors like Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (formerly Sweat Equity Ventures), Howard Schultz, and others.

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