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Product Designer

Promise • Oakland, United States of America 🇺🇸

Hybrid Full-time Senior

Promise is seeking a Product Designer to lead the design of complex, multi-surface digital products and transform real-world operational complexity into beautiful, intuitive product experiences.

Responsibilities

  • Shape design strategy for key product investments
  • Design end-to-end experiences
  • Prototype to learn
  • Evolve our design systems
  • Partner across the business
  • Raise the bar
  • Close the loop

Requirements

  • 8+ years designing complex, multi-surface digital products
  • A portfolio that demonstrates exceptional UI and interaction design, UX problem-solving, and simplification of gnarly, horizontal problems
  • Systems thinking and experience building/evolving design systems at scale
  • Prototyping and research fluency—from framing hypotheses to running lightweight tests and synthesizing evidence
  • Storytelling and influence—clear writing, crisp visuals, and the ability to move a room from ambiguity to alignment

Key Skills

  • UI/UX design
  • Interaction design
  • Design systems
  • Prototyping
  • Research
  • Storytelling
  • Influence

Benefits

  • 100% paid health coverage
  • Generous PTO and sick leave
  • Lunch, snacks, and coffee provided
  • Company retreats
  • Opportunities to travel and see the impact of your work
  • Hybrid work

About Promise

Promise modernizes how government agencies and utilities support people in financial difficulty, building technology that makes it simple for residents to receive benefits and engage with assistance programs.

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