Senior Product Designer, Capital Marketplace

As a Senior Product Designer, you will shape tools and workflows for lenders and investors, leading research and designing intuitive experiences. Your work will involve translating complex requirements into clear solutions that support partner relationships and capital operations.

Responsibilities

• Create user journeys, workflows, prototypes, and polished mockups that define how lenders and investors onboard, integrate, configure portfolios, and manage ongoing capital programs
• Lead research, discovery, and usability studies with internal teams and capital partners to understand expectations, pain points, and operational workflows
• Translate complex financial, compliance, and operational requirements into intuitive experiences that support origination and loan sale execution, third-party integrations, and partner-facing tools

Requirements

• 7 or more years designing customer-facing or enterprise digital products, with experience simplifying complex workflows and data-dense systems
• Demonstrated expertise designing for responsive web and, ideally, native mobile or tablet workflows used in operational environments
• Strong portfolio showing end-to-end design thinking grounded in user insight, clarity, and system-level reasoning
• Skilled with Figma and research tools such as Usertesting, Maze, or Lookback

Key Skills

• Figma
• Usertesting
• Maze
• Lookback

Benefits

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave