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"The details are not the details. They make the design."
— Charles Eames
Senior Product Designer, Provider Growth
Headway • San Francisco, United States of America 🇺🇸
As a Senior Product Designer for Provider Acquisition, you'll own the design of top-of-funnel experiences to convert interested providers into qualified leads. You'll work closely with product marketing, engineering, and data to rapidly test, learn, and optimize.
Responsibilities
- Own the design of provider acquisition experiences
- Lead design for landing pages across different segments (therapists, prescribers, group practices) and states
- Design and optimize lead forms to maximize submission rates while capturing the information we need
- Create compelling visual design and messaging that resonates with providers and drives action
- Design re-engagement campaigns for the ~150K providers who've previously shown interest but haven't completed signup
- Drive growth through rapid experimentation
- Run continuous A/B tests and experiments to improve conversion at every step of the acquisition funnel
- Work closely with data and product marketing to identify opportunities, form hypotheses, and validate results
- Move fast—shipping multiple experiments per week when needed—while maintaining design quality
- Develop an intuition for what works through constant learning and iteration
- Collaborate deeply with cross-functional partners
- Partner with product marketing on messaging, positioning, and campaign strategy
- Work with engineering to build experimentation infrastructure and ensure designs are shippable quickly
- Collaborate with data to understand user behavior, set success metrics, and analyze experiment results
Requirements
- Strong product design experience with a growth focus
- 5-8 years as a product designer, with 3+ years working on growth, acquisition, or conversion-focused teams
- You've shipped high-performing consumer-facing web experiences and can show measurable impact
- You understand landing page optimization, form design, and conversion funnel psychology
- Combine craft with velocity
- Your visual and interaction design work is polished and professional
- You can move fast without sacrificing quality—you know when to obsess over details and when to ship and iterate
- You're comfortable with ambiguity and can scope work appropriately for rapid learning
- Are metrics-driven and experiment-minded
- You get excited by data and love seeing how design changes impact conversion rates
Key Skills
- Product design
- Growth design
- Landing page optimization
- Form design
- Conversion funnel psychology
- Data analysis
- Experimentation
- A/B testing
- Visual design
- Interaction design
Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
About Headway
Headway is building a new mental healthcare system that everyone can access making it easy for therapists to accept insurance and grow their practice. 1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. Headway was founded in 2019 and are now powering 600,000+ appointments per month. To scale its vision, Headway has raised over $325 million in funding from a16z (Andreessen Horowitz), Thrive, Accel, and GV (formerly Google Ventures), Spark Capital, Forerunner Ventures and Health Care Service Corporation. Join us, a
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