Senior Product Designer II (L6) - Agentic

Instacart is looking for a Senior Product Designer to lead the design and execution of AI-powered consumer and enterprise experiences, including a consumer-facing intelligent agent that assists with weekly shopping and family meal planning.

Responsibilities

• Design next-generation AI experiences: Create and iterate on a consumer-facing AI agent to assist with grocery shopping, personalized meal planning, and managing dietary needs
• Integrate features such as recipe recommendations, optimized shopping lists, ingredient substitutions, and historical insights
• Build external-facing connectors: Partner with platforms to develop connector agents that expand Instacart’s reach while ensuring the brand is represented cohesively and effectively
• Collaborate with multidisciplinary teams: Work closely with Product, Engineering, Machine Learning, and Data Science teams to seamlessly integrate large language models (LLMs), multimodal interfaces, and predictive algorithms into accessible, scalable solutions
• Drive trust and usability: Create scalable design systems emphasizing AI transparency, trust, explainability, and user feedback mechanisms to maintain ethical and responsible AI interactions
• Conduct research to inform design: Lead user research, usability testing, and behavior analysis to turn insights into actionable design improvements and frictionless, habit-forming workflows for shopping and meal preparation
• Push the boundaries of innovation: Solve complex challenges like multi-input/multimodal interfaces and design adaptive systems that foster trust, efficiency, and joy in daily routines

Requirements

• 6–8+ years of product design experience, with a portfolio showcasing successful end-to-end design projects, including problem framing, user research, and delivering measurable results
• 2+ years of specialized experience designing for AI systems, particularly conversational AI, LLM-driven tools, or intelligent workflows
• Portfolio must include at least one AI-specific case study demonstrating problem-solving for conversational UI, commerce/retail, or enterprise tools
• Proficiency with Figma and rapid prototyping tools for testing and validating design concepts
• Demonstrated success collaborating closely with Product, Engineering, and Data/ML teams to ship and iterate on complex, high-impact features
• Fluency in conducting usability studies, interpreting insights, and turning findings into actionable design refinements
• Strong ability to influence diverse stakeholders, pitch compelling design strategies, and align with both internal and external partners

Key Skills

• Product design
• AI design
• Conversational AI
• LLM-driven tools
• Intelligent workflows
• Figma
• Rapid prototyping
• Collaboration
• Usability studies
• Design strategy
• Stakeholder management

Benefits

• Highly market-competitive compensation and benefits
• New hire equity grant as well as annual refresh grants
• Flexible work environment with the option to work from home or in an office