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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
As a Senior Product Designer, you will shape the end-to-end product experience and collaborate with cross-functional teams to create and improve government technology products. You will also conduct usability testing and advocate for user needs through research and design artifacts.
Responsibilities
- Identify and gather necessary product analytics to inform design choices
- Check impacts of your designs by planning & conducting appropriate methods of usability testing
- Host and participate solution workshops with internal teams to synthesize research findings into deliverable product outcomes
- Create user personas and journey maps
- Reference research findings to constantly advocate for our user’s needs, goals, and motivations
- Use Figma to create wireframes, mockups, and prototypes to demonstrate ideal user journeys & interactions
- Ensure your designs are WCAG compliant
- Champion our design systems while improving them
- Understand our business requirements and product vision
Requirements
- At least 5 years experience in UX Design for a complex SaaS product
- Post-Secondary education in HCI, Design, or related field
- Proficiency in design and prototyping tools Figma and Miro
Key Skills
- Experience with usage-analytics tools (Pendo, Google Analytics)
- Experience with Accessibility compliance requirements
- Familiarity with Design Systems
- Understanding of other UX considerations, including Information Architecture, Interaction Design, and Visual Design
Benefits
- Paid Time Off
- Company-Wide Wellbeing Days
- Work From Home Reimbursement
- Private healthcare benefits
- On-Demand Mental Health Support
- Fitness Reimbursement & Cycle Program
- Critical Illness and Life Insurance Benefits
- Paid Parental Leave
- Pension plan with employer contributions
- Online Learning Platforms
- Competitive Salary & Bonuses
About Granicus India
At Granicus, our mission is to help better engage government and the people they serve. Join our team and be a part of something exceptional. With more than 2,000 employees across the globe supporting more than 7,000 public sector organizations, Granicus is a trusted partner for governments to make meaningful connections. Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
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