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"The details are not the details. They make the design."
— Charles Eames
Visual Product Designer
Pylon • San Francisco, United States of America 🇺🇸
The Visual Product Designer will be responsible for handing off designs to engineering within the first week and collaborating with product and engineering teams throughout projects. They will also navigate user flows for new features and build up the design system.
Responsibilities
- Within your first 7 days, hand off designs to engineering
- Dig into and understand customer problems/feedback
- Collaborate with product and engineering throughout a project
- Navigate both the problem and solution space with cofounders and peers
- Communicate differing opinions and make/facilitate constructive decisions
- Think through the broad user flows for new features
- Generate high fidelity mocks and think through UI/UX
- Build up the design system alongside Wendy, Ben, and Oliver and engineering partners
- Validate design choices with analytics
Requirements
- Located in (or will relocate to) San Francisco and excited about working in-person
- Very organized and hard working and fast
- An interest in tinkering with the product and suggesting improvements
Key Skills
- Strong product design skills
- Visual design skills
Benefits
- Lunch, dinner and snacks at the office
- Fully covered medical, dental, and vision insurance for employees
- Retirement savings
- 14 company holidays + unlimited PTO
- Annual offsite
- Relocation and immigration support
- Fitness Stipend
About Pylon
Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.
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