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"Design is thinking made visual."
— Saul Bass
The Senior Product Designer will facilitate the end-to-end design of products and services, ensuring alignment across business and technology functions. They will engage with stakeholders to identify design needs and opportunities while promoting a deep understanding of customer problems and behaviors.
Responsibilities
- Become deeply familiar with Vertex’s mission, vision, practices, market, customers, services, and systems
- Build trust through proactive communication, collaboration, demonstrating data driven decisions, and recommending quality user experience design solutions
- Socialize a deep and shared understanding within Vertex of our customers and their problems
- Meet with key stakeholders in product management and engineering to identify, plan, and prioritize the design needs and opportunities
- Use the right-sized research and design methodologies and tools of your choice
- Facilitate workshops with the team to frame problems, gather requirements, generate shared understanding, work through tradeoffs, produce generative design ideas, and deliver optimal solutions
Requirements
- Bachelor’s Degree or equivalent experience
- Five (5) or more years of experience in enterprise-level product design
- Experience with the following design competencies: user research, information architecture, interaction design, user interface design, visual design, usability testing, etc.
- Experience with common design tools or platforms
- Understanding of the Software Development Lifecycle
- Experience with Agile Scrum and Kanban teams
Key Skills
- Advanced ability to apply the Lean UX principles of collaborative design
- Advanced ability to communicate about your work
- Advanced time management skills
- Advanced ability to shape and facilitate internal design ceremonies
- Strong active listening skills
- Ability to simplify complex information and tailor communication based on audience
Benefits
- Company-expensed professional development opportunities
- Opportunities for coaching and mentoring
About Vertex Inc.
The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before. This complexity demands intelligent solutions that enable businesses to satisfy tax obligations and support growth opportunities. The Trusted Leader in Tax Technology We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence. Our software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every lin
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