Principal UX Designer

Lead the end-to-end design process for major initiatives, translating complex ideas into compelling user experiences. Collaborate across disciplines to drive innovation and ensure design quality and consistency.

Responsibilities

• Lead the end-to-end design process for major initiatives, from initial concepts and user flows to wireframes, interactive prototypes, and detailed specifications.
• Translate complex and ambiguous ideas into clear, compelling user experiences that deliver real value.
• Push creative boundaries and challenge the status quo to drive innovation across products and platforms.
• Champion a user-first approach, fostering a strong design culture focused on empathy, accessibility, and data-driven decision making.
• Plan, conduct, and analyze user research to uncover insights that inform and validate design solutions.
• Apply research findings and behavioral data to continuously refine and elevate user experiences.
• Facilitate design workshops and sprints to align teams around a shared product vision.
• Partner closely with Product Managers, Engineers, UX Designers, and User Researchers to define strategies, roadmaps, and deliverables.
• Collaborate with internal design teams including the Design Factory and HOS Platform to ensure design quality, scalability, and consistency across touchpoints.
• Mentor and guide junior designers, helping them grow their craft and confidence.
• Foster a culture of creativity, collaboration, and design excellence.
• Contribute to and inspire the broader Amadeus UX community by sharing knowledge, best practices, and thought leadership.

Requirements

• 10+ years of experience designing digital products within large, complex ecosystems, including at least 5 years working in cross-functional environments.
• Proven experience designing and delivering B2B products.
• Strong track record leading product discovery and delivery through iterative design cycles.
• Skilled in collaborating with global, distributed teams.
• Deep UX and research expertise, grounded in a customer-first, data-informed mindset.
• Proficiency in design and collaboration tools such as Figma, Jira, and Miro.
• Excellent communication skills with the ability to present ideas clearly and persuasively to diverse audiences.
• Comfortable operating in ambiguity, bringing clarity and alignment to complex challenges.

Key Skills

• Deep UX and research expertise
• Proficiency in design and collaboration tools such as Figma, Jira, and Miro
• Excellent communication skills
• Ability to present ideas clearly and persuasively to diverse audiences
• Skilled in collaborating with global, distributed teams

Benefits

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.