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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Lead Product Designer
Stitch Fix • United States of America 🇺🇸
Stitch Fix is seeking a Lead Product Designer to join our Engagement & Incentives team within the Retention pillar, designing systems and multi-surface experiences to determine which clients to reach, what message or offer to provide, and when the moment is right.
Responsibilities
- Design timely, personalized engagement moments that guide clients back into the experience
- Create clear, trustworthy UX for incentives, offers, and promotions
- Craft behavior-aware journeys across app, web, email, and notifications
- Prototype quickly to validate ideas and move fast
- Contribute patterns and components to our design system for dynamic, personalized content
Requirements
- 5+ years of product design experience, ideally with strengths in growth, engagement, personalization, or incentives
- A portfolio that shows clear systems thinking, multi-surface journeys, strong craft, and data-informed iteration
- Comfortable moving between strategy and hands-on execution
- Ability to communicate clearly, welcome feedback, and bring partners along the journey
Key Skills
- Product design
- Growth
- Engagement
- Personalization
- Incentives
- Data-informed iteration
Benefits
- Comprehensive compensation packages
- Inclusive health and wellness benefits
- Medical, dental, vision, and other benefits
About Stitch Fix
Stitch Fix is the leading online personal styling service that helps people discover the styles they will love that fit perfectly, headquartered in San Francisco.
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