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Senior Product Designer - Business Onboarding

Wise • London, United Kingdom 🇬🇧

Onsite Full-time Senior

You will define how we onboard our business customers and create simple, easy-to-use experiences for a complex financial product. You will build empathy and understanding of customer needs while delivering well-crafted experiences.

Responsibilities

  • Get to know Wise customers, building empathy and deep understanding of their needs and challenges
  • Use the full range of Product Design skills to discover, design and deliver simple, well-crafted experiences that put our customers first
  • Be influential in your team, guiding them to prioritise customer-centricity, creativity, and design quality
  • Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear
  • Own your impact. Together with your team, you decide what opportunities to work on, and define the success metrics
  • Elevate product quality. You define what ‘good’ looks like for your team. And you help them deliver it

Requirements

  • Portfolio of well-crafted, impactful work that solves real problems for real people
  • Default to prototyping when presenting your work
  • Natural collaborator, designing in the open, leveraging other functions’ expertise and taking them on the journey with you
  • Understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way
  • Comfortable designing for web surfaces including desktop and mobile formats
  • Worked with design systems to produce well-crafted and functional design that scales
  • Practise evidence-based design, and can rationalise your decisions clearly and credibly

Key Skills

  • Product Design
  • Prototyping
  • Collaboration
  • Design systems
  • Evidence-based design

Benefits

  • Competitive salary
  • Opportunity to work on a global mission to build an open, fair, and human financial system
  • Collaborative and inclusive work environment

About Wise

Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cross-border payments network that will one day power money without borders for everyone, everywhere. However you use the platform, Wise is on a mission to make your life easier and save you money. Co-founded by Kristo Käärmann and Taavet Hinrikus, Wise launched in 2011 under its original name TransferWise. It is one of the world’s fastest growing, profitable technology companies and is listed on the London Stock Exchange under the ticker, WISE. 16 million people and businesses use Wise globally, which processes £9 billion in cross-border transactions every month, saving customers around £1.5 billion a year. For customer queries: Please note that LinkedIn is not a Wise Customer Support channel. If you woul

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