Product Designer CX- 12 months Fixed Term Contract

The Product Designer will develop a deep understanding of user needs and lead the design process for web and mobile applications. Responsibilities include optimizing user experience, collaborating with teams, and maintaining design systems.

Responsibilities

• User-Centric Design: Develop a deep understanding of our users' needs, behaviours, and pain points through user research, feedback analysis, and data-driven insights to inform design decisions and measure the impact of design changes
• Web/Mobile App Design: Lead the design process for our applications, including but not limited to wireframing, prototyping, visual design, and interaction design
• UX/UI Optimisation: Continuously optimize the user experience and interface of our apps to ensure usability, accessibility, and engagement
• Collaboration: Champion design thinking within the organization, helping teams focus on the holistic customer experience including product managers, developers, marketers, and stakeholders to align design goals with business objectives
• Design System: Lead the development and maintenance of our design systems, patterns, and frameworks that support a cohesive brand and experience
• Prototyping and Testing: Create interactive prototypes and conduct usability testing to gather feedback and validate design solutions
• Stakeholder Management: Presenting design concepts and progress updates to stakeholders at various levels
• Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies in web design and UX/UI to drive innovation and maintain competitive advantage

Requirements

• Proven experience (5+ years) working as a Product Designer or similar role
• Previous experience within fintech, digital wealth/asset management, or financial services essential
• Strong portfolio showcasing a range of projects with a focus on user-centred design principles, best practices, and responsive design solutions both on web and mobile
• Demonstrated experience building, implementing, and evolving design systems to ensure consistency and efficiency across digital products
• Proficiency in creating high-fidelity prototypes using tools such as Sketch, Adobe Creative Suite, Figma, or similar
• Proficiency in creating micro animations/interactions using tools such as Rive o Lottie
• Solid understanding of front-end development technologies and iOS/Android HIGs to effectively collaborate with developers

Key Skills

• Proficiency in creating high-fidelity prototypes using tools such as Sketch, Adobe Creative Suite, Figma, or similar
• Proficiency in creating micro animations/interactions using tools such as Rive o Lottie
• Solid understanding of front-end development technologies and iOS/Android HIGs to effectively collaborate with developers
• Excellent communication skills with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders
• Knowledge of accessibility standards (WCAG) and best practices
• Familiarity with agile methodologies and design sprints