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UX Researcher

Mcafee • Waterloo, Canada 🇨🇦

Hybrid Full-time

As a UX Researcher, you will collaborate closely with various teams to evaluate design assumptions and reduce risk prior to development. You will translate complex data into clear, actionable recommendations that influence product design.

Responsibilities

  • Collaborate closely with interaction designers, content strategists, product managers, marketers
  • Plan and conduct lightweight prototype testing to evaluate design assumptions and reduce risk prior to development
  • Apply statistical methods to interpret research findings and ensure reliability and significance
  • Apply event tracking and funnel analysis to production environments to detect friction and inform design refinements
  • Design and execute light qualitative studies (e.g., interviews, usability tests) to complement quantitative findings
  • Translate complex data into clear, actionable recommendations that influence product design

Requirements

  • 4+ years of proven experience in UX research within software or digital product environments
  • Proficiency in inferential statistics and ability to structure controlled experiments
  • Experience with tools like Excel, R, or Python for running basic analyses
  • Experience analyzing user journeys and conversion funnels to identify friction points and optimize engagement
  • Strong understanding of UX principles and design heuristics

Key Skills

  • UX research
  • Inferential statistics
  • Excel, R, or Python
  • User journey analysis
  • UX principles and design heuristics

Benefits

  • Bonus Program
  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

About Mcafee

We’re creating what’s next in online protection. As technologists, creatives, and people who thrive on looking forward, we make life online safe, so everyone can enjoy it with confidence—in all the ever-shifting forms it will take. Just as life online is full of possibility, life at McAfee is as well. You’ll have the freedom to explore challenges, take smart risks, and reach your potential in one of the fastest-growing industries in the world—backed by a team that supports and inspires you. ​

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