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"Simplicity is the ultimate sophistication."
— Leonardo da Vinci
Lead high-impact research initiatives that drive product impact and inform product direction. Collaborate with cross-functional teams to ensure solutions are aligned with customer needs and business goals.
Responsibilities
- Lead meaningful research that drives product impact
- Deliver foundational and strategic research that guides product direction and supports business goals
- Translate user insights into clear, actionable recommendations that shape product roadmaps
- Develop deep domain expertise within your assigned product or problem area
- Champion user-centricity across teams
- Partner with senior stakeholders to align research planning, priorities, and timelines
- Mentor junior researchers and enable cross-functional colleagues to conduct high-quality research
- Collaborate closely with UX designers, becoming the voice of the user in design conversations
- Ensure excellence in research execution
- Manage multiple projects simultaneously, maintaining clarity, quality, and momentum
- Coordinate internal and external research resources, ensuring projects stay on track
- Produce compelling deliverables and presentations that influence decisions at all levels
- Help develop research ops processes, including participant recruitment and continuous improvement initiatives
Requirements
- Extensive experience in UX research, ideally in a senior or leadership capacity
- Strong command of qualitative and quantitative research methods
- Proven ability to manage complex, multi-project workloads
- Skilled at aligning research with business goals and demonstrating ROI
- Excellent communication, storytelling, and stakeholder-management skills
- Experience guiding and mentoring other researchers
- Ability to influence product strategy using clear, evidence-based recommendations
- Background in fast-paced SaaS or tech environments
- Familiarity with tools such as Jira, Confluence, UserInterviews, Prolific, Maze, and SurveyMonkey
- Strong understanding of Agile practices
Key Skills
- Qualitative and quantitative research methods
- Agile practices
- Jira, Confluence, UserInterviews, Prolific, Maze, and SurveyMonkey
- Communication, storytelling, and stakeholder-management skills
Benefits
- Very generous holiday (PTO) allowance
- Flexible working hours
- MacBooks to all employees
- Additional support for fully remote workers to set up their home offices
- Exceptional Time Away Policy including 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs
About The Adaptavist Group
At Adaptavist, we help organisations transform how they work, enabling them to become more nimble, resilient, and responsive to change. A global technology and innovative solutions provider, we’re a trusted strategic partner of Atlassian, AWS, GitLab, monday.com, and more, and build innovative solutions that drive value delivery and get you firmly on the path to competitive advantage Founded in 2005, today we are part of The Adaptavist Group, a global family of companies whose team spans over 1,000 employees, with a 22,000+ customer base representing more than half the Fortune 500.
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