Product Designer (Temporary)

The Product Designer is responsible for contributing user-centered experience design to the Office of Research’s software portfolio, involved from research and ideation through design and evaluation. This role ensures products are useful and usable, advocating for user-centered design throughout the research lifecycle.

Responsibilities

• Drive full-cycle product design activities for assigned products and features, from discovery through detailed interaction design and post-release testing.
• Conduct user experience research (e.g. user interviews, surveys, usability testing, focus groups) in an agile product development environment to support timely, user-responsive design.
• Write clear, comprehensible UX research reports describing activities conducted, analysis, findings, and design recommendations.
• Collaborate with analysts and senior designers to leverage quantitative data (e.g. web analytics, surveys, support trends) to inform design decisions and to help define, monitor, and refine UX success measures.

Requirements

• Bachelor’s Degree in Human-Computer Interaction, Human Centered Design & Engineering, Informatics, Psychology, or related field; or equivalent combination of education and experience.
• Minimum 3 years of progressively responsible experience in UX design and/or UX research for web or application products, including experience working on cross-functional agile teams.
• Experience facilitating user sessions, such as formative interviews, observation or contextual inquiry, card sorts, evaluative interviews, usability testing, co-design sessions.
• Demonstrated competence with survey design; ability to write unbiased questions and match response data to appropriate analytical methods.

Key Skills

• Broad working knowledge of user-centered design processes and tools; ability to select appropriate techniques based on product goals and constraints.
• Demonstrated ability to translate complex requirements, policies, and workflows into clear design artifacts (e.g., flows, wireframes, prototypes).
• Experience designing for responsive web experiences; sufficient understanding of front-end technologies (e.g. HTML5, CSS, Javascript) to collaborate effectively with engineers and incorporate their feedback.

Benefits

• Outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.