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"Design is not just what it looks like and feels like. Design is how it works."
— Steve Jobs
Senior Product Designer
Uplight • United States of America 🇺🇸
Own and lead the full customer journey for energy use portals and communications. Drive best-in-class design practices while collaborating with cross-functional teams to enhance user experience.
Responsibilities
- Own and lead the full customer journey—from research and discovery, through concepting, prototyping, polished visual design, design QA, and post-launch iteration
- Drive best-in-class Design practices, knowing when to flex established processes to fit real-world constraints
- Facilitate unmoderated and moderated Qualitative User Research studies, synthesizing and presenting findings + business recommendations
- Lead iterative product & design thinking to continuously measure, learn, and enhance user experience
- Partner closely with Product Managers, Engineers, fellow Designers & User Researchers, Marketers, Account Managers and more across the business
Requirements
- 5+ years of experience in software/digital product design
- Strong portfolio demonstrating end-to-end design thinking process and measurable business impact
- Proficiency in the "full stack" of Product Design: Research, UX & Interaction Design, UI/Visual Design & QA, prototyping, and working with component libraries or Design Systems
- Deep fluency with modern Design and Research tools
- Excellent communication and storytelling skills
Key Skills
- Product design
- User research
- Design systems
- Communication and storytelling skills
- Collaboration and influencing skills
Benefits
- Comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility
- Opportunity to make a meaningful impact on the company's mission of decarbonization and building a more sustainable future
- Ample advancement opportunities, robust learning and development programs, and a supportive team environment
About Uplight
Uplight is a clean energy technology company that unlocks grid capacity by activating customers and their connected devices to generate, shift, and save energy. We enable sustainable load growth by combining personalized customer experiences with an open, flexible load management platform through the Uplight Demand Stack: integrating energy efficiency, electrification, rates, and flexibility programs to improve grid resilience, reduce costs, and accelerate decarbonization for both energy providers and their customers. Uplight serves over 80 energy providers, including 8 of the 10 largest North American utilities, and is a certified B-Corporation whose purpose is to create a more sustainable future using business as a force for good. Job-related communication from Uplight will only originate from an @uplight.com or @jobvite.com email address or a direct phone call. Email is our primary means of communication, Uplight will never request you download a messaging app.
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