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Freelance Product Designer (f/x/d)

Konvo • Berlin, Germany 🇩🇪

Full-time

The freelance product designer will lead the rollout of a new design language and define new interaction patterns for AI agents. They will also contribute to the design system and maintain design quality post-handoff.

Responsibilities

  • Leading the rollout of our new design language, progressively replacing legacy UI across the product with a more consistent, modern system
  • Defining new interaction patterns and UX paradigms for configuring, deploying, and evaluating AI agents across real-time channels
  • Contributing to and evolving our design system, identifying reusable patterns and pushing for consistency across surfaces
  • Design for multiple form factors: responsive web, and embedded chat widgets
  • Maintaining design quality post-handoff—performing design QA, ensuring implementation accuracy, and closing gaps between spec and shipped
  • Partner with founders and engineers to move fast without compromising craft
  • Contribute to a high-velocity design culture focused on clarity, speed, and value

Requirements

  • Experience shipping high-quality B2B SaaS interfaces, ideally around messaging, AI, or automation
  • Balances speed and precision
  • Confidence with ambiguity
  • Operates with ownership, urgency, and independence
  • Location: Berlin or Barcelona

About Konvo

Konvo helps eCommerce brands turn customer conversations into conversions, with AI Agents that automate support, boost sales, and drive retention. With Konvo, you can: - Automate 70%+ of support across WhatsApp, Live Chat, Email, and Instagram - Deliver 1:1 personalized conversations that convert browsers into buyers - Launch campaigns that reactivate, assist, and retain with measurable impact - Go live in under 30 days with seamless channel connections

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