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"Good design is obvious. Great design is transparent."
â Joe Sparano
Lead end-to-end product design from discovery to launch, delivering high-quality wireframes and prototypes. Collaborate with cross-functional partners to shape product direction and improve workflows.
Responsibilities
- Lead end-to-end product design from discovery and concepting through launch and iterationâdelivering high-quality wireframes, prototypes, and polished experiences with strong craft.
- Collaborate deeply with cross-functional partners (PMs, engineers, researchers, data scientists, and other designers) to frame problems, explore ideas, and shape product direction through implementation.
- Leverage data, user insights, and emerging technologies to inform design decisions and uncover opportunities to improve contract lifecycle workflows.
- Drive experimentation and continuous improvement by running A/B tests, conducting qualitative user research, and using rapid prototyping to validate hypotheses and evolve the product based on real-world feedback.
- Build and share design artifactsâfrom early concepts to detailed specsâthat bring ideas to life and keep stakeholders aligned.
- Mentor others and contribute to design culture, sharing best practices, giving constructive feedback, and championing design quality across the team.
Requirements
- Proven experience designing complex, multi-step workflows, ideally in contract, project management, or marketplace environments.
- Strong experimentation mindsetâcomfortable with A/B testing, user research, and using data to refine designs.
- A compelling portfolio that demonstrates end-to-end product design across web and mobileâhighlighting interaction, visual, and UX design with clear rationale for your decisions.
- Strong communicator and collaborator, with a track record of shaping product strategy through design.
- Mastery of tools like Figma, plus experience with user testing and AI prototyping tools like V0, Galileo, or similar.
- Familiarity with designing for AI-powered experiences, including intelligent workflows, LLM use cases, or cross-functional collaboration with ML/AI teams.
Key Skills
- Figma
- AI prototyping tools
- User testing
- Collaboration
- Communication
Benefits
- Comprehensive medical coverage for you and your family
- Unlimited PTO
- 401(k) plan with matching
- 12 weeks of paid parental leave
- Employee Stock Purchase Plan
About Upwork
Upwork is the worldâs work marketplace that connects businesses with independent talent from across the globe. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Our talent community on Upwork encompasses more than 10,000 skills in categories including website & app development, creative & design, customer support, finance & accounting, consulting, and operations.
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