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Manager, Product Designer, Digital Employee Experience

Servicenow • Atlanta, United States of America 🇺🇸

Hybrid Full-time Senior

Lead and develop a team of UX Designers to create employee experiences that transform how ServiceNow employees use workplace tools. Oversee design execution, ensuring intuitive and scalable solutions that deliver measurable user value and business impact.

Responsibilities

  • Lead and develop a team of 4-6 UX Designers
  • Oversee design execution from discovery through delivery
  • Drive adoption of AI design patterns
  • Develop strong relationships with Technical Product, Business Product, and Engineering partners
  • Act as a design advocate, communicating design rationale clearly and championing user needs

Requirements

  • BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields
  • Experience participating in the complete product development lifecycle of web and/or software applications
  • Experience in user experience design or leading design teams in a software-first environment
  • Experience working in an agile or incremental development environment
  • Experience working with design tools such as Figma, Miro, or similar collaboration platforms

Key Skills

  • User experience design
  • Design leadership
  • Agile development
  • Collaboration and communication
  • Figma, Miro, or similar design tools

Benefits

  • Flexible work arrangement
  • Opportunity to work on a global market leader's products
  • Collaborative and inclusive work environment

About Servicenow

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

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