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"Design is not for philosophy it's for life."
— Issey Miyake
Senior Product Designer and Researcher
Opply • London, United Kingdom 🇬🇧
Lead user research to uncover opportunities and shape the customer journey from first impression to daily use. Collaborate with engineers and the Product Delivery team to transform insights into actionable design solutions.
Responsibilities
- Find the next opportunities: Lead structured exploration and user research to uncover opportunities
- Build a culture of user insight: Champion a research-first mindset across the company
- Shape the full product experience: Define the standards for UX and UI across Opply's products
- Elevate our look and feel: Own the evolution of Opply’s visual language and brand experience
- Represent our users: Centralise understanding of user needs across teams
- Turn insight into impact: Collaborate closely with engineers and the Product Delivery team to transform pain points and feedback into actionable design solutions
- Drive outcomes: Move fast with purpose - iterating quickly, balancing quality and speed to deliver improvements that make a real difference for customers
Requirements
- 5+ years experience designing digital products in a scaling startup or high-growth tech environment
- A strong UX/UI portfolio showcasing design systems, user flows, and high-fidelity interfaces
- Proven ability to lead user research - from defining hypotheses to running interviews and synthesising insights
- Excellent storytelling and communication skills - able to take complex ideas and make them simple and compelling for investors, internal teams, and customers alike
- A hands-on problem solver who thrives in ambiguity, takes initiative, and creates lasting solutions to complex problems
- A creative eye and up-to-date knowledge of design trends, tools, and interaction patterns
Benefits
- Salary of £45-65k dependent on experience (or equivalent in local currency)
- 25 days holiday a year (+ public holidays)
- UK office hub in London (close to Liverpool Street Station)
- Enrolment into the company Pension Scheme
- Flexible working hours + hybrid/remote working
- Monthly benefits allowance (gyms, health care, wellness)
- Regular team socials & lots of other surprises
About Opply
Opply is the end-to-end operations autopilot for F&B manufacturers. We're your automated operations team, connecting businesses with our network of 1.2 million verified global suppliers. By pooling orders from multiple SMEs, we negotiate better prices without minimum order restrictions. Our intelligent platform handles your entire operations stack in one place: • Simplified sourcing and ordering from discovery to delivery • Unbeatable pricing through collective buying power • Interest-free, 60-90 day payment terms • One consolidated monthly invoice across all existing suppliers • Verified supplier accreditations and end-to-end OTIF management • Centralised communication and documentation • Real-time order tracking Trusted by 200+ growing F&B brands, Opply reduces supply chain management time by 90%. Whether you're launching or scaling your food & beverage business, we make the end-to-end ingredient ordering process effortless.
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