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"Good design is obvious. Great design is transparent."
— Joe Sparano
Develop high-quality narrative assets for C-level and senior leadership audiences. Translate complex transformation journeys into compelling narratives that drive alignment and action.
Responsibilities
- Develop high-quality, high-impact narrative assets tailored for C-level, senior leadership, and operational audiences
- Translate complex transformation journeys and customer use cases into clear, compelling narratives that drive alignment and action
- Work closely with executive leadership to craft narratives for internal or external storytelling that deliver impactful, meaningful impact
- Deliver with excellence using the standard Customer Zero story and design framework to govern how case studies are captured, told, and reused across the company
Requirements
- Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 3+ years experience working in product or service design OR equivalent experience
- Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 3+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR equivalent experience
Key Skills
- Applies UX strategy in helping to devise product positioning, messaging direction, and creative execution guidance for use within elements of and across the customer journey in any channel or experience
- Takes initiative and identifies opportunities to conduct research with cross-functional stakeholders to apply customer-driven insights
- Maps out content strategy for a product/content area to ensure optimal content creation and serve customer needs, using input from senior team members
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
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