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"Good design is obvious. Great design is transparent."
— Joe Sparano
UX Researcher
U.s. Bank National Association • Minneapolis, United States of America 🇺🇸
Conduct user experience design research to meet business goals and report on the return on design investment. Collaborate with various teams to strengthen relationships and derive measurable objectives for evaluating research success.
Responsibilities
- Conducts and delivers user experience (UX) design research work that meets or exceeds the stated business goals
- Leads and crafts UX research to ensure excellence in research, facilitation, artifacts, presentation skills, and distilling actionable insights for partners
- Partners effectively with other UX disciplines, business line clients, product and channel management, marketing, analytics and other teams to strengthen relationships and understand the business while delivering solid research
Requirements
- Bachelor’s degree, with an emphasis on UX, design research, psychology, social science or another relevant field preferred, or equivalent experience
- Three to five years of UX design research experience
- Familiarity with and experienced in a variety of research methodologies, when to apply them, and when to make tradeoffs
Key Skills
- UX design research
- Research methodologies
- Presentation skills
- Facilitation skills
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
About U.s. Bank National Association
YOUR ELAVON We pride ourselves on delivering exceptional payment experiences, whether customers tap, insert, or swipe. Pay online, mobile, or in-person. Our fast and secure payment solutions are tailored to meet the needs of any business. For more than 30 years, Elavon has been a leader in payment processing. Backed by cutting-edge software and technologies, we serve more than 1.5 million customers across 36 countries. We grow with you — whether your business is large or small, local or international. We help you drive revenue and customer satisfaction with our tailored solutions that are designed to meet the needs of your industry. Visit elavon.com or call 1-877-754-1095* to learn more about our wide range of innovative solutions and services. Discover how our customer-first approach will help you grow your business, set you apart from competitors and strengthen your brand. * We accept relay calls ELAVON BY THE NUMBERS* • A global leader in payment processing for more th
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