Find Work
For Employers
"Good design is obvious. Great design is transparent."
— Joe Sparano
Drive short and long-term research plans to fill knowledge gaps and inform product decisions. Analyze user behavior patterns and churn drivers to uncover insights for continuous improvement.
Responsibilities
- Determine which mixed methods research to use and apply it
- Combine qualitative sense-making with rigorous statistical analysis to distill complex data into actionable insights
- Drive research that defines the customer and informs product strategy for a feature area
- Take ownership of creating new solutions and conducting UX testing to uncover insights for continuous improvement
- Analyze the user funnels, using mixed methods approaches to understand behavior patterns, churn drivers, and the underlying rationale for feature adoption
- Contribute to cross-disciplinary research efforts, mentoring other disciplines and independently managing research tools, recruitment programs, and large-scale customer learning events
Requirements
- Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
- Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
- Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years user experience research experience
- Equivalent experience
- 2+ years experience in mixed (quantitative and qualitative) methods studies such as surveys and telemetry analyses
- 1+ year(s) relevant domain experience within technology sector
- 1+ year(s) experience in research methods impacting both product direction and detailed experience design
Key Skills
- User Experience Research
- Human-Computer Interaction
- Human Factors Engineering
- Computer Science
- Technical Communications
- Information Science
- Information Architecture
- User Experience Design
- Behavioral Science
- Social Sciences
- Mixed methods research
- Statistical analysis
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
🔔 Never miss similar opportunities
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.