Find Work
For Employers
"Good design is obvious. Great design is transparent."
— Joe Sparano
The Senior UX Researcher will conduct research to identify user needs and inform product strategy. They will collaborate with product partners to create user experience goals and assess user insights throughout the user journey.
Responsibilities
- Conduct research to identify and clarify user context and needs
- Combine qualitative and quantitative data to inform product decisions
- Collaborate with team to create well-formed user experience goals, signals, metrics, and criteria
- Assess user insights along user journey from awareness, through adoption, and retention
- Apply experience check points to ensure accountability of product quality and inform product strategy
- Proactively identify and prioritize research needs and potential problem areas
- Create and drive plans for research studies and/or programs
Requirements
- Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
- Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
- Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
- Equivalent experience
- Experience with AI agent development and prompt fine tuning
- 3+ years relevant domain experience on highly technical product spaces within technology sector
- 3+ years experience in research methods impacting both product direction and detailed experience design
- Demonstrated success in customer-facing roles
- Organizational skills & track record of driving research programs at scale
Key Skills
- User Experience Research
- Human-Computer Interaction
- Human Factors Engineering
- Computer Science
- Technical Communications
- Information Science
- Information Architecture
- User Experience Design
- Behavioral Science
- Social Sciences
- AI agent development
- Prompt fine tuning
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
🔔 Never miss similar opportunities
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.