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"Good design is obvious. Great design is transparent."
— Joe Sparano
UX Researcher
Microsoft • Redmond, United States of America 🇺🇸
Onsite $100,600 - $199,000 Full-time Mid-level
Microsoft Azure Cloud Experiences Studio is seeking a UX Researcher to influence and help create the next generation of cloud infrastructure, working with a multidisciplinary team to drive human-centered strategy and set product direction.
Responsibilities
- Determine which mixed methods research to use and apply it, combining qualitative sense-making with rigorous statistical analysis, to distill complex data into actionable insights for a feature area
- Drive research that defines the customer and informs product strategy for a feature area
- Take ownership of creating new solutions and conducting UX testing to uncover insights for continuous improvement, including Diversity & Inclusion and accessibility
- Analyze the user funnels, using mixed methods approaches to understand behavior patterns, churn drivers, and the underlying rationale for feature adoption
- Contribute to cross-disciplinary research efforts, mentoring other disciplines and independently managing research tools, recruitment programs, and large-scale customer learning events
Requirements
- Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences OR related field AND 2+ years User Experience Research experience
- OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences OR related field AND 1+ year(s) User Experience Research experience
- OR equivalent experience
- 2+ years experience in mixed (quantitative and qualitative) methods studies such as surveys and telemetry analyses
- Ability to meet Microsoft, customer and/or government security screening requirements
Key Skills
- Mixed methods research
- Quantitative and qualitative analysis
- Human-centered strategy
- Product direction
- UX testing
- Accessibility
Benefits
- Compensation
- Benefits and other compensation
About Microsoft
Microsoft is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace.
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