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"Good design is obvious. Great design is transparent."
— Joe Sparano
The Staff Product Designer will develop and execute a user experience strategy to enhance the seller journey in Coupang's Marketplace. They will lead a team of designers and researchers, conduct user research, and collaborate with cross-functional teams to implement user experience enhancements.
Responsibilities
- Develop and execute a comprehensive user experience strategy aligned with the company’s business objectives
- Provide strategic direction for the Seller and Supply Chain verticals
- Develop and mentor a team of UX/UI designers, researchers, and analysts to deliver high-quality user experiences
- Conduct user research, including usability testing, surveys, and interviews, to gain insights into customer needs and preferences
Requirements
- Minimum of 8-10 years of experience in user experience design
- Proven track record of designing and implementing successful user-centered design strategies in an e-commerce or retail environment
- Strong understanding of user research methodologies, usability principles, and data analysis techniques
Key Skills
- Excellent leadership and communication skills
- Experience working with agile development processes and collaborating with engineering teams
- Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping software
About Coupang
Coupang is a U.S.-based Fortune 150 tech company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Coupang Eats, Coupang Play, and Farfetch. We help drive the sale of billions of dollars of American goods and agricultural products to South Korea, Taiwan, and 190+ countries and territories.
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