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"Good design is obvious. Great design is transparent."
— Joe Sparano
We are seeking a mixed-methods Senior UX Researcher with strong quantitative research skills to lead high-impact research and drive user insights that have a positive impact on the lives of customers.
Responsibilities
- Plan and execute end-to-end research studies using a variety of methods
- Collaborate closely with cross-functional teams to identify research objectives, design research plans, and develop user-centric solutions
- Create and maintain research artifacts such as research briefs, discussion guides, usability test scripts, and research reports
- Advocate for the user by actively participating in design reviews, brainstorming sessions, design sprints, and other collaborative activities
Requirements
- A degree in the social/behavioral sciences, human-computer interaction (HCI) or a related discipline or comparable formal training, certification, or work experience
- 5+ years of relevant UX research experience
- High-level knowledge of qualitative and quantitative research methods
- Excellent analytical skills with the ability to synthesize complex data and draw meaningful insights
Key Skills
- Strong understanding of user-centric design principles and methodologies
- Ability to lead teams through a wide range of complex and ambiguous research and user-centered design tasks
- Strong communication and presentation skills
Benefits
- Premium health, vision, dental, and life insurance
- 401(k) options
- Favor delivery fee credit and H-E-B discounts
- Paid time off (PTO)
- Learning and development opportunities
About Favor Delivery
Favor is a delivery app that values diversity, equity, and inclusion, and is committed to growing a team with different backgrounds, experiences, abilities, and perspectives.
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